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Monday, February 25, 2013

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Hiring BE, B.Tech and MCA Freshers as Support Engineer In Ericsson Comp

  • Monday, February 25, 2013
  • kutty
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  • Company Name: Ericsson

    Qualification: BE/B.Tech , MCA

    Experience: Freshers

    Location: Chennai

    Job Role: Support Engineer

    Job Description:
    The Support Engineer is responsible for handling problems that have been reported by customers or other Ericsson support organizations.
     
    Responsibilities and Tasks:
    • Customer Issue handling
    • Handling of proactive support
    • Software Update Management (SUM) handling
    • Knowledge Management Tool (KCS) Coaching
    • Remote Service Gateway (RSG) Coaching

    Qualifications:
    • Core Competences
    • Database & Unix - Working experience 
    • Negotiation & Argumentation skills
    • Administrative skills
    • Planning & Organizing skills
    • Problem solving & strategic thinking
    • Presentation & communication skill
    • Software support 
    • Network level competence
    To Apply:click here

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