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Saturday, May 18, 2013

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Walk-In for Crystal Helpdesk : BPO (Voice) in ADP On 22 May 2013 at Hyderabad

  • Saturday, May 18, 2013
  • Bhanu Boggarapu
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  • ADP India (www.adp.com)

    ADP India, is the fully owned subsidiary of ADP INC., and is engaged in providing IT and ITES service to ADP business divisions worldwide. Established in 1999, with offices in Hyderabad and Pune, ADP India provides the opportunity of working on multiple processes, domains and technologies to over 3500 associates. In the space of IT, the India operation provides complete range of software development and technical support services. On the BPO space, the India operation provides Solution center services that involve back office operations covering both voice and non-voice processes. The operations can be classified into two areas: Software Development We work with onsite business unit teams to build and support various products of ADP. Our work spans the entire software value-chain, from strategic Business Process Re-engineering and Enterprise Application Integration to Operational Product support and Maintenance. The products use and deploy technologies that include: - Web technologies - Client Server Technologies - Mainframe Technologies - Communication Technologies - Enterprise Technologies Working closely with ADP business divisions around the world, we use a global services delivery model that combines on-site and remote expertise to accelerate the development of mission critical solutions. Solution Center Services: We focus on ownership, administration and management of business processes based on measurable performance metrics, effectively leveraging our in-depth business domain understanding and strong computing infrastructure. Our services cover diverse domains such as payroll processing, benefits administration, tax & financial services and pre-employment services. ADP India has also received the ISO 27001 certification. The service delivery can be broadly classified as: - Non-voice Processes : Transaction Processing, Analytics, Data Conversion, Implementation Support etc. - Voice Processes: Participant customer calls and client technical support, Tier 1 & 2 services ADP INC: Automatic Data Processing, Inc. (NASDAQ: ADP), with nearly $9 billion in revenues and over 585,000 clients, is one of the world's largest providers of business outsourcing solutions. Leveraging nearly 60 years of experience, ADP offers the widest range of HR, payroll, tax and benefits administration solutions from a single source. ADP's easy-to-use solutions for employers provide superior value to organizations of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world. ADP has been ranked No. 2 on FORTUNE World's Most Admired Companies in the Financial Data Services industry category and has a strong leadership position in every core business segment it operates in. ADP is the only IT services company and one of only a handful of U.S industrial companies to be triple A-rated by Standard & Poor"s and Moody"s.

    (Freshers & Experienced) Exclusive Walk-in for Freshers & Laterals with 1 to 3 Years of Experience at Hyderabad

    EXCLUSIVE WALK-IN for Freshers & Laterals with 1 - 3 years of experienced - Crystal Helpdesk - BPO (Voice)

    Job Position : Crystal Heldesk: BPO (Voice)

    Job Designation : Customer Service Executive (Voice)

    Job Category : ITES, BPO, KPO, LPO, Customer Service, Operations

    Walk-In Location : Hyderabad, Andhra Pradesh

    Job Location : Hyderabad, Andhra Pradesh

    Qualification : B.Com (Computers), BSC (Computers) & MSC (Computers) : 2012 Passouts

    Desired Experience : Freshers / 1 to 3 Years

    Key Skills : Crystal Heldesk, BPO, Voice, Customer Service, Call Center

    Job Description :

    • Freshers :
    - Fresh B.Com (Computers), BSc (Computers) & MSc (Computers) (2012 batch only) with 60% plus marks throughout the academics
    - Very Good Communication Skills
    - Proficient in MS – Office applications
    - Analytical and problem solving skills
    - Basic SQL language knowledge
    - Open to work in Night Shifts

    • Laterals :
    - 1-3 years of experience in Technical support
    - Proficient in MS – Office applications
    - Analytical and problem solving skills
    - Basic SQL language knowledge
    - Open to work in Night Shifts
    The following candidates Need not apply :
    • Candidates with less than 1 year in their current organization are not eligible and not to be considered.
    • B.E / B. Tech / MCA / MBA / MS candidates are also not eligible to apply for the above requirement.
    • Candidates who does not have computer science specialization need not apply
    • Candidates who have applied in the last 3 months

    Please Carry below documents (mandatory) :
    • Updated Resume Copy
    • Photo ID proof

    Walk-In Date : On 22nd May 2013 (Wednesday) : 10 AM to 2 PM only

    Walk-In Venue :
    ADP Pvt Ltd,
    6-3-1091/C/1, Fortune "9",
    Diagonally Opp: Yashoda Hospital,
    Raj Bhavan Road,
    Somajiguda,
    Hyderabad – 082

    Contact Person : Preksha Chordiya / Priyanka Jellapuram


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